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Customer Service Training
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Customer Service Training Specialists


Click here for more about this customer service training project

It’s important to find a good trainer which your staff relate to and then hang onto them! We’ve been working with T &T Training for four years now with excellent results

Lynda King
Contacts Centre
Operations Manager
Age ConcernEnterprises

Click Here for customer service training contact details

National Customer Service Week

Customer Service Training on Google+


Customer Service Training Solutions
T & T Training is a specialist customer service training consultancy. We provide flexible, bespoke customer service training, focused to meet individual customer needs UK-wide.

We have a passion for great customer service and are dedicated to helping improve your customers’ experiences by offering a range of bespoke customer service training solutions that focus on service quality.

Our training is aimed at all staff who come into contact with customers, whether face to face, on the telephone or through written communication or email.

Whether you’re looking for one-off customer service training for a handful of employees, or have a large workforce which requires a long-term structured programme of customer service training, we will design a package which fully meets your needs and objectives.

OCustomer Service Training Courses
In addition to our bespoke customer service training, we are currently developing a number of off the shelf training courses based upon the most popular customer focused training subjects we are asked to deliver. These courses can be delivered either on-site or at a pre-arranged location by the same expert trainers that deliver our bespoke training solutions.
We currently offer the following off the shelf courses:

  Customer Service Excellence
  Call Handling Skills
  Supervisory Skills

Please contact us for further information details on our forthcoming off the shelf training courses.

The Institute of Customer Service promotes an annual National Customer Service Week during the first week of October. This is an opportunity to raise awareness of customer service and the vital role it plays in organisations. It is also seen as an opportunity to celebrate the achievements of service staff and to thank them for their everyday work in making a difference to their customers.

If there is anything else you would like to know about customer service training or how we can help you improve your customer service, then please contact us.


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