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Customer Service Training
Customer Service Training
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Customer Service Training Specialists

 

Click here for more about this customer service training project

It’s important to find a good trainer which your staff relate to and then hang onto them! We’ve been working with T &T Training for four years now with excellent results

Lynda King
Contacts Centre
Operations Manager
Age ConcernEnterprises


Click Here for customer service training contact details

National Customer Service Week

 

 

Customer Service Training

Customer Service
A reputation for delivering customer service excellence can set you apart from your competition.

We are passionate about customer service and are dedicated to helping improve your customers’ experiences through our range of training courses and consultancy. From reviewing and improving procedures, to looking at your customers' needs, we can help ensure that you are serving your customers to the highest degree of excellence.

Training Solutions

We provide a variety of training solutions for any size of project, whether service delivery is face to face, over the telephone or through written communication or email.

Our training is highly participative and utilises a variety of learning methods in order to maintain interest levels and can be delivered to both small or larger groups, as well as on a one to one basis.

From understanding best practise to handling conflict or dealing with difficult customers, we can deliver either a ready-made ‘off the shelf’ customer service training solution, or a bespoke customer service training programme tailored to your exact requirements.

We usually deliver training either on-site at your premises or at a convenient third party venue.

We also provide free after training support for all customer service development programmes.

Helping you

Please contact us to discuss how we can help to improve your customers' experiences, though either consultancy or a customer service training programme.

Don't take our word for it

If you would like to speak to any of our clients about the customer service training or customer service consultancy they have received from T & T Training, please contact us.

 

 
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