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Customer Service Excellence Training Course
Supervisory Skills Training Course

Click here for more about this project

The good thing about T & T Training is the fact they’re so flexible. We’re dealing with life and death situations here and they’ve been absolutely brilliant, continuously revising how they deliver the programme.

Tony Taylor
Customer Contacts Manager Warwickshire Police


Save time and money by choosing one of our popular off the shelf courses

In addition to delivering bespoke training solutions, we have written a number of ‘off the shelf’ courses based upon the most popular customer focused training subjects we are asked to deliver:

  Customer Service Excellence
  Customer Service for Internal Customers
  Call Handling Skills
  Complaint Handling
  Conflict Resolution

We also provide ‘off the shelf’ courses for both Supervisory Skills and Training Skills.

These courses have been developed by our experienced trainers over the last 10 years and can be a more immediate, cost effective training solution as no development costs are involved.

Our off the shelf courses are delivered either on-site or at a pre-arranged location by the same expert trainers that deliver our bespoke training solutions. The courses are designed to be interactive using a variety of learning methods and the training is re-inforced by our branded workbooks and free after training support.

Please Contact us for more details or call 01926 298 288 to discuss your requirements.

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