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The good thing about T & T Training is the fact they’re so flexible. We’re dealing with life and death situations here and they’ve been absolutely brilliant, continuously revising how they deliver the programme.

Tony Taylor
Customer Contacts Manager Warwickshire Police


 

 


"People often don’t like training but all the staff have given positive feedback about the telephone techniques course. Helen has that ability to draw people in to the training and enjoy it. She doesn’t force anyone to contribute, or put them on the spot, but manages to include everyone and encourage them to participate.” Lynda King, Contact Centre Operations Manager, Age Concern Enterprises

"Just a short note to say thank you. The difference in Adam is amazing. He has confidence and so far, all feedback has been positive. We are all delighted." Jonathan Brigain, Liquide Ltd

"Our staff found the training very useful, especially the National Call Handling Standards training. It has definitely improved our performance and the way the Control Room operates.” Tony Taylor, Customer Contacts Manager, Warwickshire Police

"A good workshop that covers aspects we take for granted and highlights measures of making improvements. A good source for building the team and the individual" Amanda, Ultrachem

“The fact that we’ve continued working with T & T Training for more than a year shows that we’re pleased with the results. They’ve delivered everything they said they would and we’re very happy" Tony Taylor, Customer Contacts Manager, Warwickshire Police

"T & T Training didn’t just say what they could do for us, they helped identify our objectives, and then explained what T & T Training could offer.” Lynda King, Contact Centre Operations Manager, Age Concern Enterprises

If you would like to speak to any of our clients about the service they have received from T & T Training, please contact us.

 

 
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